There is always confusion between end users of bank notes, if the note is mutilated; even at the commercial banks where, cash is deposited. The mutilated notes continue to circulate since they are not separated from good notes.
These mutilated notes should be retrieved from the market through the commercial banks to the Central Bank, but instead they are recycled from the commercial banks back into the market. This has a lot of issues in the public; as to who should receive mutilated bank notes.
If the Central Bank through the commercial banks does not replace these notes, it leaves the recycled mutilated notes unwanted, which is legal tendered from the commercial banks to customers.
It is befitted, however, for the Central Bank to address this issue faced by many individuals. This problem is mostly seen from taxis drivers and in market places; where goods and services are exchanged. If the public is informed or educated about mutilated bank notes, this will save problems confronted by individuals who receive cash from banks for exchange of goods and services.
With the help of education for the public, more people will understand how to handle the issues of mutilated bank notes; as people think that the notes are not good or may be discounted. These notes are valued one to one and can be received by the Central Bank of Liberia or the commercial banks.
During deposit these notes should be separated at commercial banks; thus reducing the problems faced by many individual who are found of refusing money, as a medium of exchange. Good notes and mutilated notes counted together remain in the bundle and go to another customer who may not have brought same to the bank.
It is important that the commercial banks pay keen attention to this issue; the CBL rate for mutilated Liberian bank notes remains at one to one. There is no need for panic of the public, in the handling of these bank notes which are legal tendered for Liberia.
There is no need for people to refuse mutilated bank notes, because these notes can be received by commercial banks, and sent to the Central Bank for replacement instead of having these notes recycled to the public; creating panic of who is to receive or who is to refuse same.
The marketers and taxis drivers, who are a higher level of people not knowing what to do with mutilated notes, see this as a serious offense by passengers; or marketers, refusing to take money since they are the end users; as a way of protecting their businesses from notes that may not be used according to them.
The Central Bank can create public awareness; especially for people who may not go to bank regularly or do not deal with the banking system at all, but fears the risk of receiving the mutilated notes from other people.
Everyone will begin to understand how to treat money without fear of losing its worth in terms of value; everyone wants to be on the safe side least to say business people.