The managements of Cellcom and TOTAL-Liberia have sealed another business partnership for Cellcom to establish its products and service centers at all TOTAL service stations across Liberia. This means TOTAL’s customers also will now have easy access to telecommunications products and services from Cellcom.
Cellcom’s Corporate Communications Strategy, Kimmie Weeks and TOTAL’s Retail Supervisor, Remma Bull announced the new partnership in a press statement on Tuesday, February 19, 2013, at the Mamba Point Hotel in Monrovia.
In her press briefing, Madam Bull termed the partnership as a strategic venture that has brought together two strong service providers from two distinctly important business sectors-petroleum and telecommunication.
According to the TOTAL Retail Supervisor, the business union is based on mutual goals which focus on the decentralization of professional and quality products, services to every Liberian in and outside of Monrovia and a business norm where services to customers must be convenient and satisfactory at all times.
She reaffirmed TOTAL’s commitment to continuously developing and offering diversified services to meet the needs of the Liberian people.
With the new partnership, Madam Bull said TOTAL now offers a service package that can be referred to as “A visit to TOTAL for a ONE-STOP-SHOP”.
The TOTAL official intoned that the company’s first five years in the petroleum business has been intense with development and expansion. At present, she said, there are twenty two (22) TOTAL’s service stations in eight (8) counties including Montserrado, Grand Cape Mount, Bomi, Margibi, Grand Bassa, Nimba, Lofa and Sinoe.
Madam Bull disclosed plans by the company to launch three (3) additional service stations in new counties this year.
For his part, Kimmie Weeks said they were proud of the partnership with TOTAL because this is the second relationship with the petroleum company, the first being the ongoing “scratch & fuel” in which customers stand the chance to win gallons of petroleum products that are provided by TOTAL.
He said the newly established partnership will be even closer as Cellcom tries to offer quality telecommunication services and the lower rates as possible to the Liberian people.
Weeks revealed that the service had already been established at the TOTAL Capital Bye-Pass and 5th Street service stations, indicating that, by the end of February, the service will be available to all 14 TOTAL stations in and around Monrovia after which it will be extended to other TOTAL stations across Liberia.
“Today marks another chapter for Cellcom…another great chapter for Cellcom because services that are being provided at our regular offices will also be provided at TOTAL stations,” Weeks asserted. He indicated that the counters will be open six days a week to serve customers over the weekend.
Referring to it as ‘Cellcom counter,’ the Cellcom Corporate Communication Strategist said similar service is being provided at the United Bank for Africa (UBA-Liberia) and International Bank (IB-Liberia) to provide telecommunication services to customers who go there during banking hours.
Weeks then assured the company’s commitment to providing quality services to the Liberian people, adding, “This is what we have been doing for seven years when we broke in the telecommunication monopoly.”
Other Cellcom and TOTAL staff graced Tuesday’s occasion.